Services

We are pretty passionate about what we do at WordWise and offer the following services:


Documentation and Business Analysis

Do you need policies, business procedures or work instructions documented? Do you need someone to sit with your staff and capture what they do in a way that it is easily understood by others? Are you starting a new project or do you have a business requirement that needs some analysis? Do you need flowcharts or swimlanes developed to identify where areas within your business interact and depend on each other to get their jobs done? Is something not working and you can't put your finger on it?  We can work with you to analyse your requirements to ensure the business flow is working to its best efficiency. We can provide recommendations for improvement and can assist you in implementing these. We can edit existing materials (technical or non-technical), develop new materials, facilitate workshops to create solutions, train your staff, create document templates (automated or manual)... anything to make your job easier!


Website Design and Content Management

Do you need an internal or external website designed? Do you need the content for those sites managed and developed for you? Do you need to have your policies, procedures, guidelines easily accessible to your staff? Do you want a central location to ensure everyone has the same information within the organisation? We can assist with your internet/intranet web design and content manage or show you how to do it for yourself.


Systems Training Development and Implementation

Do you need help to develop your learning and development strategy for your systems or ERP implementation? Do you need someone to document procedures and develop user-friendly training materials? Do you want to develop training programs to ensure your staff can use those computer systems efficiently? We can assist you with developing strategy, project plans, training needs analysis, training and delivery materials, train your trainers and assist you with training delivery and evaluation of your implementation process for continuous improvement.


Quality and Environmental Management Systems

Do you have a Quality Management System that needs to be reviewed or updated? Do you want an Integrated Management System to incorporate all your business requirements? Does your documentation need to meet AS4801, ISO AUS/NZ 9001and ISO AUS/NZ 140011standards? We can help you develop, build and implement your integrated or individual management systems, including HR, OH&S, Quality, Environmental and various business activities. And// we can assist with maintaining your systems for your internal and external audits. We have certified RABQSA auditors on board.


MYOB Consulting

Are you a SOHO (small office, home office) or small business operator? Do you need assistance with MYOB on a yearly, quarterly or monthly basis to get your BAS ready for the ATO? Do you just need some data entry assistance to take the pressure off, or do want your BAS done for you? Either way... we can help. We can set up your new chart of accounts and look after your MYOB data entry, whilst you get on with what you do best... your business!

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