Outlook
Appointments
_____________________________________________________________________
Business Computing Tips
By K&K Fainges kfainges@bigpond.net.au
In the past, K-tips has spoken about doing things like sending birthday
emails to clients. Remembering
It is an important part of keeping your business in their mind as "good
people to deal with."
So how to do this. It depends on numbers. If you just have a few,
"gold glass" customers you want to give special service to, one
simple way might be to add them to your diary. Microsoft Outlook has this
function built in. Its very handy for those of us who *must* check their email
at least once a day.
If you go to VIEW - GO TO - CALENDER, you can bring up a calendar that can
be viewed as day, a week or a month. To add new appointments in, simply
go to FILE- NEW - APPOINTMENT (or there is an icon for new appointment that
looks like a small calendar.)
Then type in the Subject, say Fred Smith's birthday, click on the date to
select the correct date and set the time to when you are normally on the
computer to remind you.
Then click in the box labelled Reminder. This can be set to give an alarm
or flash up a box with the subject in over the top of whatever work you are
doing. You must have Outlook open for it to work though.
There is also a space for notes. this is very important as birthdays, by
definition, only come around once a year and it can be hard to remember who
Fred is.
You can also set this appointment to pop up again next year by clicking on
the reoccurrence button and setting it to yearly.
Cheap tip-
If you want to remind a group of people every 3 weeks to top up their paper
etc (whatever you are selling), then set the reoccurrence to every 3 weeks and
add a list of all their emails to the notes section. Or better yet, set up a
group with their emails in (go to FILE- NEW- DISTRIBUTION LIST). Remember to
add the group to BCC and your own address in the To section on the email. This
way, people's private emails are not available to others, and you get a copy
of the email to prove it went through.
***********************************************************************
Please feel free to pass it on to your friends, just let them know I wrote
it.
Karen Fainges holds a Bachelor of Business, and a Grad. Cert of Vocational
and Educational Training. All this is nice but it's the 14 years of having to
make sales or starve that makes her think she has really learnt what does and
doesn't work. A tutor for all ages, she specialises in helping people get
started on the long road to technology.
"It has to be practical, it has to be cheap, and it has to work."
